Marketing & Growth
Cutting Through the Buzz: How Jargon Hurts Performance and What to Do About It
It was 9:17 a.m. on a rainy Tuesday in 2018, and my team gathered around a whiteboard that was half-filled with scribbles of user flows and half-filled with the phrase “move the needle.” Somewhere between the coffee fumes and the hum of laptops, someone shouted, “We need to