trust‑driven growth
Growth Hacking Is Overrated Yet Trust Soars 70%
Growth Hacking Is Overrated Yet Trust Soars 70% 73% of churned users cite hidden-cost frustration as the reason they left, showing that opaque support kills growth; transparent, always-open support hubs actually outpace any A/B hack in driving new sign-ups. When SaaS firms double-down on rapid experiments they often ignore